Privacy Policy

Effective Date: 05/11/2026

Air Busters Duct & Chimney respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

1. Information We Collect

We may collect personal information when you contact us, request a quote, schedule a service, submit a form, call us, email us, or interact with our website.

Information we may collect includes:

• Name
• Phone number
• Email address
• Service address
• Service request details
• Preferred appointment date and time
• Messages or information submitted through contact forms
• Website usage information, such as pages visited and browser/device data

2. How We Use Your Information

We use the information we collect to provide, manage, and improve our services. This may include:

• Responding to service requests and inquiries
• Scheduling appointments
• Providing air duct cleaning, chimney cleaning, dryer vent cleaning, and related services
• Sending service confirmations, reminders, and updates
• Providing customer support
• Improving our website, services, and customer experience
• Complying with legal, regulatory, or business obligations

3. SMS and Text Message Communications

By submitting a form on our website or providing your phone number, you may consent to receive SMS notifications and alerts from Air Busters Duct & Chimney related to your service request, appointment, or customer support inquiry.

Message frequency varies. Message and data rates may apply. Text HELP to (469) 781-1048 for help. Reply STOP to unsubscribe from SMS messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Marketing Messages

If you separately opt in to receive marketing messages, we may send occasional promotional messages, special offers, or service reminders. You may opt out at any time by replying STOP to any text message or contacting us directly.

5. No Sharing of Mobile Information for Marketing Purposes

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or service scheduling, is permitted.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

6. How We Share Information

We do not sell your personal information. We may share limited information only when necessary to operate our business and provide services, including with:

• Service providers who help us operate our website, forms, scheduling, or communications
• Subcontractors or support providers assisting with customer service or service fulfillment
• Technology platforms used for website hosting, analytics, customer management, or messaging
• Legal authorities if required by law or to protect our rights

We do not share SMS opt-in consent or mobile phone information with third parties or affiliates for marketing or promotional purposes.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use our site, improve performance, and measure marketing effectiveness.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to provide services, manage customer relationships, comply with legal obligations, resolve disputes, and maintain business records.

10. Your Rights and Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business requirements.

You may also:

• Opt out of SMS messages by replying STOP
• Request help with SMS messages by texting HELP to (469) 781-1048
• Unsubscribe from marketing communications
• Contact us to update your information

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: